AT IMTEX WE ARE PASSIONATE ABOUT HELPING OUR CLIENTS TO OPTIMISE THEIR SUCCESS.
Select a service below to read more…
Backup & DR
Our IT Support Services have evolved over time; we continually assess our services to ensure that they meet the demands of the modern workplace.
At IMTEX we offer traditional IT user support, helpdesk support (both remote and onsite), as well as support monitoring and maintaining servers, networks and equipment. But, as technology has evolved, so have we. We now also provide support for multi-channel unified communications, Cloud services and IT security.
We provide a clear outline of our services and our pricing; we want to avoid bamboozling our customers with IT talk and a list of techie tools. We won’t provide you with a list of features that you don’t need, only to remove features if you need us to reduce the cost. We won’t sell to you.
Read more about our IT Support services
Microsoft 365 (Office 365)
Office 365 is more than the familiar Word, Excel, Outlook and PowerPoint; it provides powerful Cloud services, such as Email, SharePoint and Teams, that can help you to protect and grow your business.
Microsoft Office 365 brings teams and resources together with solutions like Microsoft Teams to boost collaboration and improve communication within a business regardless of where participants are physically located.
Some IMTEX customers have heralded Microsoft Teams as being the greatest single factor in the successful modernisation and streamlining of the way they work.
Contact us to discuss the IMTEX ‘GET READY, MIGRATE AND ON BOARD PROGRAMME’ and see how we can help you.
Technology and Telecommunications are constantly evolving providing businesses with new opportunities to enhance efficiency, flexibility, visibility, customer experience and profitability. We consider it to be our job to help our partners stay abreast of technological developments.
Our team provide the day to day engineering support you need and are also on hand to provide consultative advice when you need it; helping you not to miss a trick! We are here to help you utilise technology to enhance your products, services and operations.
“We want you to feel confident that you are optimising the latest technology available to you, so that you can best support your workforce, your customers and ultimately drive your success.”
If you have an inkling that certain ‘ways of working’ in your workplace are out of date, clunky and inefficient, then talk to us. We can show you and your employees how they can get more business value out of your IT resource budget.
Backup & Disaster Recovery
If your key servers or storage devices go down the impact on your business can be severe, critical business operations may be shut down; you need to be able to recover your systems, applications, and data quickly and completely.
- Do you feel vulnerable to security breaches?
- Is your company prepared for disasters?
- What would the impact be on your business if your IT system went down and how long could you operate without it?
Prevent loss of productivity due to service outages, hardware failure, and cyber-attack. IMTEX’s comprehensive back up and disaster recovery solutions regularly back up your data and computer systems and ensure that you can be up and running again as quickly as possible in the event of a disaster.
We will work with you to ensure that you have a reliable, flexible infrastructure in place. With a strong infrastructure in place we can then consult with you to help you make the most of your technology and start improving productivity.
Any additional support and technology solutions you need to support your business either on-site or in the cloud can then easily be added as and when you need it.
“We’ll help to ensure that you have the foundations for all your IT needs firmly in place and then we will be by your side to maintain and
develop your infrastructure as your business transforms and grows.”
Cyber threats to your business can take on many forms; from data threats, to fraud, scams, and even threats posed by internal users.
The impact of cyber threats can be financial, legal, and have damaging implications for your brand and customer relationships. GDPR and Cyber Essentials Certification are now part of everyday business life; we’ll help you to understand what you need to know and do to protect and secure your business.
“We’ll help to ensure that your business meets security assessment standards; giving you the confidence to be able to relax at the helm of your business, with the knowledge that your business and your customers are secure and protected.”
By unifying your communications with IMTEX you can offer your users multiple communication channels, enhancing productivity in house, on the road, and with your customers and suppliers.
Some of the benefits include:
- Increased productivity
- Improved internal and customer communications
- Faster response to customers
- New marketing and sales channels via Webinars, Video conferences and Web chat
- Enhanced customer experience
- Reduced travel costs and improved support of remote and flexible working
- Reliable expertise, non-biased advice, no selling
“Telecoms, Email, Chat, Video/Web Conferencing and Mobile Apps; IMTEX will be your single point of contact, taking away the hassle and providing unbiased, reliable expertise on how to manage costs and get the most value from your current and future communication channels. “
We are trusted providers of the design and deployment of private Cloud hosting. Our Cloud solutions are fast, efficient, secure and designed bespoke to meet your business needs.
We are often asked, “should I be in the Cloud?” “what should we put in the Cloud?” or “which Cloud should I be in?” We work with our customers to ensure that they understand how using the Cloud we can help their business to ensure smooth performance, improved usability and data security.
“IMTEX are trusted providers of scalable, flexible and secure Cloud Solutions. At IMTEX we don’t present one size fits all Cloud Solutions; we will consult with you to work out how your business could benefit from using the Cloud and we’ll build the right solution from there. “